How to reach us for anything you need
Existing clients can call or email us directly for any of the following. There is no portal to navigate and no ticket queue — a request comes to us and we handle it.
Policy changes
Adding or removing a vehicle or driver, updating a mortgagee, changing coverage limits or deductibles, adding a scheduled item, or updating your address. Tell us what changed and we will confirm what it means for your coverage before anything is processed.
Certificates and proof of insurance
Evidence of property insurance, auto ID cards, certificates for an association or marina, and declarations pages. Most requests are turned around the same business day.
Mortgagee and escrow requests
Lender changes after a refinance or servicing transfer, escrow verification, and evidence of insurance sent directly to the lender. Send us the lender's request and we will deal with them so you do not have to.
Reporting a claim
Call us and we will take the details and get the claim reported. If the loss is severe or ongoing, contact us as soon as it is safe to do so — early reporting generally makes the process smoother.
Worth reading before your next renewal
When to get in touch without waiting for renewal
Buying or selling a property. Starting a renovation. Adding a driver to the household. Buying a boat, a piece of jewelry, or a vehicle. Renting out a property that was previously owner occupied. Any of these change your exposure, and it is easier to adjust coverage at the time than to discover a gap at a claim.
Request a coverage review →
4830 W Kennedy Blvd #600
Tampa, FL 33609
(813) 925-6000
Fax (813) 499-1980
Coverage descriptions on this site are general and do not amend or alter any policy. Availability, terms, and conditions vary and are subject to underwriting approval. Refer to the policy for complete details.